Privacy Policy
Last updated: June 2025
This Privacy Policy describes how Lumova ("we", "us", or "our") collects, uses, and discloses your information when you use our website and SaaS platform (the "Service").
1. Information We Collect
- Account Information: When you register, we collect your name, email address, password, and other necessary details.
- Usage Data: We collect information about how you use the Service, including access times, pages viewed, and your interactions.
- Device & Log Data: We may collect information about your device, browser type, IP address, and log data.
- Cookies & Tracking: We use cookies and similar tracking technologies to enhance your experience.
2. How We Use Your Information
- To provide, operate, and maintain the Service
- To improve, personalize, and expand our Service
- To communicate with you, including for customer support and updates
- To process transactions and manage your account
- To detect and prevent fraud or abuse
- To comply with legal obligations
3. How We Share Your Information
- Service Providers: We may share your information with trusted third-party vendors who help us operate the Service.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
- You may access, update, or delete your personal information by contacting us.
- You may opt out of marketing communications at any time.
- Depending on your location, you may have additional rights under applicable laws.
7. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@lumova.com.